Home / Calls / FAQ

Who can apply for receiving financial support within the DIH-HERO project?
DIH-HERO offers three different types of calls during its course: Travel Voucher (TV) calls, Technology Demonstrator (TD) calls and Technology Transfer Experiment (TTE) calls. For the Travel Voucher calls only organisations that are located in the EU/EEA countries, which are working in the healthcare and/ or robotics sector and are fulfilling the European definition of SMEs are eligible for funding. For the TD and the TTE calls organisations that are located in an EU/EEA country, are operating in the healthcare and/ or robotics sector and are fulfilling the European definition of SMEs and slightly larger companies are eligible for funding.

Where can I perform the required SME self-assessment test?
The SME self-assessment test can be performed here.

What does the term “EU/EEA countries” mean?
The term EU stands for all EU member states and the associated countries
. The term EEA stands for “European Economic Area” which consists of the Member States of the European Union and three countries of the European Free Trade Association (EFTA) (namely: Iceland, Liechtenstein and Norway).

What does the term “cross-border” in this context mean?
For the DIH-HERO calls that are currently open “cross border” (travelling) describes the travel or collaboration between one EU/EEA country and another EU/ EEA country.

Can organisations based in Switzerland apply for financial support?
Yes, since Switzerland remains to be an associated country to Horizon 2020.

I am employed at a DIH-HERO consortium member organization. Can I apply for funding via open calls though?
No, neither the DIH-HERO consortium members nor their employees are allowed to apply or receive any financial funding from the Innovation action. Since there may be a conflict of interest. 

What is the aim of the Travel Voucher Call?
By providing SMEs with 200 travel vouchers for cross-border travelling up to a maximum amount of €2,000 per voucher, financial barriers that hinder connectivity are reduced and knowledge exchange is stimulated. Travel Vouchers (TVs) can be used by SMEs for participating in the brokerage event for the Technology Demonstrator (TD) and Technology Transfer Experiment (TTE) calls, and/or for visiting a DIH-HERO conferences and meeting and/or for visiting cross-border core members of the DIH-HERO consortium. For the 1st Travel Voucher Call, the first 200 submitted proposals that are considered eligible will be funded on a reimbursable basis. Read more

Is there an TV applicant guide and where can I find it?
The detailed applicant guide for the DIH-HERO Travel Voucher call can be found here.

What is the aim of the Technology Demonstrator Call?
The major aim of this call is to stimulate cross-border collaboration among pan-European companies (SME’s and slightly larger companies) which are working in the area of Healthcare Robotics. By demonstrating the feasibility of new, innovative and enhanced robotic solutions in healthcare application domains the development of Healthcare robotics is accelerated. Furthermore, the DIH-HERO Technology Demonstrators are meant to broaden the uptake of robotics solutions in healthcare and to increase future investments in robotics in healthcare. Read more

Is there an applicant guide for the TD call and where can I find it?
The applicant guide for the DIH-HERO Technology Demonstrator call can be found here.

What is the aim of the Technology Transfer Experiment Call?
The major aim of this call is to stimulate the transfer of innovative technology from outside the robotics and healthcare domains, to solve unanswered clinical questions. Moreover, DIH-HERO is aimed to contribute to overcome implementation hurdles that hinder generating new business for the healthcare robotics industry and to create new links inside the value chain, thereby enabling societal & economic impact. Read more
Specific questions concerning the TV

What will the duration of the current Travel Voucher call be?
The current Travel Voucher Call has originally been open for submission for three months and has recently been extended by 2 months until 15 December 2019. However, the 200 Travel Vouchers are awarded to eligible proposals according to the “first come first served” principle.

Which activities do qualify for the receipt of financial support und the Travel voucher call?
The only activity that can obtain financial support during the Travel Voucher call of the DIH-HERO innovation action appears to be cross-border traveling in order to visit: 
(i) the DIH-HERO brokerage event taking place in October 2019, 
(ii) a DIH-HERO conference / network meeting or 
(iii) a Digital Innovation Hub of the DIH-HERO consortium in another country to make usage of its services. 
The number of TVs that can be obtained is limited to one voucher per entity per call. 

How long will the Travel Voucher be valid?
The Travel Vouchers may be used for the activities described above within a period of 12 months after the entity has been awarded with a travel voucher, until the maximum amount of €2,000 has been reached. 

How will the Travel Voucher proposals be evaluated?
All submitted TV proposals will be evaluated following the first come first served principle and will be reviewed considering two main aspects: 
(i) The date and time of the proposal submission online. A date and time stamp as well as a proposal identification number will be generated automatically for each proposal submitted. 
(ii) A proposals eligibility for travel vouchers 

When is a TV proposal considered eligible?
To be eligible for funding under the Travel Voucher call all of the criteria given below will have to be fulfilled: 
a. The applicant should be a legal entity being an SME from EU / EEA country; 
b. The applicant must operate in the field of healthcare and/or robotics 
c. The proposal must clearly state the purpose of the traveling (visit of a cross-border DIH or brokerage event/conference/network meeting organized by DIH-HERO) as well as the objective and expected outcome of the travel; 
d. A third party may not receive more than 300k FSTP for the entire action duration; 
e. The proposal must be written in English 
f. The proposal must be submitted via the portal before the deadline; 
g. There must not be any conflicts of interests. 

How can I submit my travel voucher proposal?
Eligible proposals are to be submitted via the submission form available on the DIH-HERO website. Proposals submitted by any other means will generally not be taken into consideration. An exception will be made for impaired persons. Please see the applicant guides for more information. Once the proposal has been submitted it cannot be edited or updated any longer. A legal entity is only allowed to submit one proposal per Travel Voucher call. In case more than one proposal is submitted by one entity, only the one proposal submitted will be taken into consideration. The submission platform will allow the applicant to download the complete proposal for reference. 
Shortly after proposal submission, an automatically generated acknowledgement of receipt will be sent to the applicant’s email address. Please note that this acknowledgement of receipt does not imply that the proposal has been accepted as eligible for evaluation. 

What information must the TV proposal at least contain?
Any proposal submitted should at least contain the following information (please also see the proposal template example in the applicant guide for more information) 
1. General Information about the company: Full legal entity name, type of company, official registration number, please of registration, address as well as main contact information
2. Brief description of the company and its main activity area(s) in regard to robotics/ healthcare (max. 3000 characters): Describe the company’s current main activities and focus areas the company is working in.
3. Brief description of purpose for cross-border travelling in connection with robotics in healthcare (max. 1200 characters)
4. Brief description of the impact to be reached through the use of the cross-border travel voucher, when considering the major Healthcare Robotics domains (max. 3000 characters)
5. Results of the EU Self-assessment questionnaire saved in .pdf format.
6. Signed Declaration of Honour saved in .pdf format.
7. Signed Consent Form for data processing and storage saved in .pdf format.

Where can I find the accompanying documents like the declaration of honour and the Informed consent for data processing and storage?
The Declaration of honour and the Informed consent for data processing and storage can be found here.

Is there a contractual agreement foreseen?
Yes, a contract will be signed between the awarded (coordinating) SME and the DIH-HERO project coordinator.

What kind of costs will be reimbursed under the Travel Voucher?
(Cross-border) Travel costs are categorised as other direct costs. Under DIH-HERO only (cross-border) travel costs which can be identified as such following the EU guidelines will be reimbursed. All applicable receipts will have to be handed via the DIH-HERO portal. Eligible travel costs can be reimbursed up to a maximum amount of €2,000 per entity, per open call. 

What are the basic guidelines for using the TV funding? 
The basic criteria for cross-border travel costs to be generally eligible are:
1. Costs must be actually incurred by the awarded third party solely for the given cross-border travel purposes (Cross-border travel costs to visit the brokerage event, to visit a DIH in another country to make use of its services and/or a conference or network meeting organized by DIH-HERO.
2. Costs must be necessary for implementing the agreed cross-border travel purposes.
3. Costs must have been incurred within the defined period of 12 months after awarding.
4. Costs must be identifiable and verifiable and recorded in the accounts of the awarded third party, in accordance with the accounting standards applicable in the country where the awarded third party is established and with the awarded third party’s usual cost accounting practices.
5. Costs must comply with the applicable national law on taxes, labour and social security.
6. Costs must be reasonable and justified and must comply with the principle of sound financial management, in particular regarding economy and efficiency (Best-value- for-money principle).

Which documentary evidence is needed to prove the activities?
Payment will be made on the basis of applicable cross-border travelling receipts for the listed destinations and a filled in report questionnaires concerning your traveling activities done under the travel voucher. You will be asked to fill in a questionnaire during and after the defined travel period of 12 months.
Specific questions concerning the TD /TTE

Is there a limit on the number of partners that may take part in the TD or TTE projects?
There must be minimal two partners from two different countries: 
either 2 SMEs/ Slightly larger companies or 1 SME/ slightly larger company and 1 end-user collaborating on and executing a TD or TTE project. Basically there is no maximum limit of partners, however the collaboration of the partners and the involvement of each partner must be visible in the proposal. 

Are knowledge institutes, in addition to SMEs, illegible for these calls?
Only SMEs or slightly larger companies are eligible for funding in the DIH-HERO calls. However, DIH-HERO offers various benefits also for knowledge institutes. 

What is the maximum duration of a TD project?
The maximum duration of a TD project is nine months?

What does the transfer of innovative technology from outside the robotics and healthcare domains exactly include
A robotic application that has not originally been developed for the healthcare market, but (with some adaptions or additions) bears the potential to solve a clinical problem would be a perfect example for a technology transfer from outside healthcare to the different healthcare domains.

I have got a question which is not yet addressed here. What can I do?

This list of FAQs will be updated regularly during the further course of the project. If your specific question has not been addressed yet, please contact us directly by sending an email to: dih-healthcare@utwente.nl.

Quick links:
TV Call announcement
TD Call announcement
General information presentation and example cases
TV Applicant guide
TD Applicant guide